On World Social Work Day, alongside social workers across the world, we are celebrating our professional identity and ‘socialworkness’ while pausing to reflect on what we stand for on this day of unity.
I am privileged to serve as team leader in a large children and family’s team in Glasgow’s East End where I have worked for 15 years and lived for many more. The Glasgow Public Health and Social Care Partnership was designed to innovate and integrate community services in an effort to increase outcomes and efficiency in delivering services.
Sadly, the East End is often conveyed by negative media portrayals and by the grim reality of the outcome data for this community which includes high levels of child poverty, low levels of adult life expectancy, homelessness, addiction, criminality and many other social ills. However, this is not who we are…. by a long shot! There are real issues facing our communities presenting huge challenges which cannot be tackled in isolation from each other, but they do not define us.
The East End is a crazy, colourful and diverse local community with many strengths and amazingly resilient people who are known for their generosity, support and care for one another and their community spirit. My 10 year old son Peter was born here and loves this place. He tells me he can’t imagine living anywhere else (unless near Real Madrid somewhere… #Ronaldo)!
We are an emotionally intelligent, resilient, caring, hard-working, ends-meeting, charity giving, Tunnocks teacake-eating, and football-supporting (the list goes on) diverse bunch of individuals and families. But, significantly and heart-warmingly so are the team of social workers I work with.
The same can be said for most of the social work teams in Glasgow, and other places in Edinburgh, Aberdeen and smaller towns I’ve been. Most of my colleagues, like myself, have ‘a social story’ which has led them down this career path. We do our jobs every day as much with our hearts as with our heads. It’s a vocation. We are care leavers, we are parents and grandparents who have received support from social work ourselves, we are survivors of the range of adversities life has brought to us as children and adults. We are from different countries and different cultures with a shared value base in our profession and our humanity.
We care about the hundreds of children and families we work with. As a team, we fight oppression and discrimination of any kind including the institutional type, and we have high caseloads and not enough pairs of hands. We team who have their own personal lives to run and deal with, but we come in every day to help families and one another to try and tackle the range of crisis and tasks at hand.
There is flexibility and team spiritedness second to none, which ensures we are keeping children safe and meeting their needs, but we are looking out for one another as well. A team I am very proud of and inspired to be a part of. We do however have our moments, understandably so, as our resilience and our emotions are tested continually. We dust ourselves down and get on with it for our families.
Our team is an interdisciplinary consortium of helping professionals which include social workers, educators and a variety of other healthcare professionals in effort to provide a holistic plan of care to the families we serve. There are also national organisations such as CELCIS who are committed to making positive and lasting improvements to the wellbeing of Scotland’s children living in and on the edges of care.
Families are the heart of our community. This is demonstrated by the huge kinship carer population we have around us, those extended family members who are willing to care for children when care is not possible for them in their parental setting. Unlike anywhere else in Scotland, we have around 1,300 kinship care placements.
We also have tremendous support within our community from the third sector, from early morning visits to help children to school, to evening groups for children, parenting supports, community respite carers.
On World Social Work Day, I want to give a big shout out from me to social workers globally and to my amazing colleagues. I am so proud to be a social worker in the East End, both personally and professionally. I want to say thank you for everything you do. This is not unique to my own doorstep, there are social work teams throughout the world who are doing similarly inspiring work. My message to them is to keep your chins up and your hearts strong. You all make a difference every day.
For more details of World Social Work Day see: .
Who Wants to Make a Macro Contribution to the United Nations?
Now is the time to contribute to one of the largest platforms on earth in order to implement changes that benefit all. For the first time, the 68th Annual UN Civil Society Conference is leaving United Nations Headquarters in New York City and heading to Salt Lake City, Utah August 26-28, 2019.
For those in the business of helping others, this is great news for travel affordability. This event has a history of heavy youth participation which promotes the intergenerational implementation of proposals and policy for sustainability.
If you’d simply like to attend, you can do so free of charge. Registration can happen at this link while spaces are still available.
To propose a workshop, please make sure the following criteria are included (there is a flat $300 fee for the venue/ room/ tech cost):
Inclusive, Safe, Resilient, Sustainable Cities and Communities (SDG11) and one of the following subjects:
- Economic Development
- Climate Change
- Peaceful Societies
- Youth Empowerment
- Emerging Technologies
- Women and Girls
- Media and Communication Methods
- Interfaith Dialogue
Workshop Application Criteria (please be sure that your workshop meets all the guidelines and requirements below):
- Workshops should be action-oriented with a focus on learning and innovation
- Each workshop will be 75 minutes long, with an additional 30 minutes for setup
- Workshops should highlight the work of/and include speakers from at least two or three organisations and demonstrate partnership
- Ensure that the session is interactive and includes the audience in the discussion
- It is suggested that the panel does not include more than 3 speakers and a moderator to ensure participation from the audience
Priority will be given to applications submitted by civil society organisations (CSOs) formally associated with the UN Department of Global Communications (DGC) and SLC/Utah-based CSOs
Proposals must be submitted in English: https://outreach.un.org/ngorelations/content/68th-un-civil-society-conference-call-workshops-applications-submit-proposal-17-may-2019
Scotland’s Vulnerable Witnesses Bill Unanimously Passes in Parliament – Victim Support Scotland reacts
Today (10 May 2019) legislation was passed in the Scottish Parliament to ensure more child witnesses are able to pre-record evidence ahead of a jury trial, preventing the traumatic experience of presenting in court.
The Vulnerable Witnesses (Criminal Evidence) (Scotland) Bill aims to improve the quality of evidence given for the most serious offences.
In response, Kate Wallace, Chief Executive of Victim Support Scotland, commented:
“We welcome the passing of this Bill, which we believe is a crucial step forward in protecting and supporting children and families who have been involved in serious crime. It is well known – as we have seen through our own Witness Services from throughout Scotland – that the process of giving evidence in criminal trials can have adverse mental, physical and psychological effects on child witnesses.
“Victim Support Scotland agrees moving to pre-recorded evidence for child witnesses is one way of avoiding such trauma. Further to this, we believe that this should elicit better evidence from victims and witnesses of crime and outcomes for everyone involved in the justice sector.
“We are also heartened by the £2 million funding which the Scottish Government has committed to enabling the creation of a specialist evidence suite for children and vulnerable witnesses in Glasgow, as well as upgrades to support facilities in Inverness, Aberdeen and Edinburgh. Victim Support Scotland is looking forward to supporting this initiative on the ground as part of putting victims and witnesses first in Scotland’s criminal justice system.”
About Victim Support Scotland
Victim Support Scotland is an independent charity providing support and information services to around 200,000 victims and witnesses of crime in Scotland each year.
We manage a national helpline and community-based services in courts and every local authority area in Scotland. We also provide specialised training programmes and work to raise awareness of the impact of crime on individuals, communities and society.
We have around 130 paid staff and around 500 active volunteers, working from our 30 offices as well as 40 courts across the country. Our expenditure in 2017/18 was £4.5m with the majority of our funding coming from the Scottish Government and local authorities.
Under Pressure to Hide Your True Self
As it turns out, the behaviour of people around us is contagious. This is truer the closer these relationships are – we are much more influenced by the attitudes of friends and family than we are by those of strangers.
We often think of peer pressure as a bad thing we should resist, but it can also be a powerful influencer in terms of shifting social attitudes for the better as well.
I recently read an interesting article in Scientific American about the power of social pressure and how it can influence our behaviour. For example, one 2003 study found:
- If a person gains weight, the likelihood their friend would also gain weight is 171%
- When smokers quit, their friends are 36% more likely to also quit
- Having happy friends increased the likelihood of an individual being happy by 8%
It’s also true that fitting in feels good. We all want to feel a sense of connection and belonging and these things are hugely important to our personal wellbeing. The difficulty is, of course, when fitting in means feeling pressured to change parts of ourselves in ways we are not comfortable with. And feeling under pressure to force yourself to be something you’re not can cause a huge amount of psychological distress.
It’s a no-win situation – we either change (or pretend to change) for the sake of fitting into the group – and feel awful and uncomfortable about not being able to be who we really are – or we stay courageous about our convictions, but experience ostracisation and pay another kind of emotional price for that, too.
So what’s the answer? I’m really not sure, to be honest. When I was younger, I felt huge amounts of pressure to hide my nerdy and academic interests because they didn’t seem to be shared by the people around me. I didn’t talk about my love for sci-fi, comic books, and video games with anyone. I share the shows I loved or my love for attending classes and soaking up knowledge anywhere I could. I simply never seemed to have any friends who had the same interests.
But through my 20s, I became a lot more comfortable in my own skin and more confident that being different in some way was okay. Just the other day a colleague pointed out a nice, but expensive piece of jewelry online. She asked, “Wouldn’t you like to own that?” I replied, “Actually, I’d rather have a new Xbox!” We laughed about it. I didn’t feel like an outcast. I felt like I was being genuine and appreciated for that.
And maybe this is the key. Sometimes a lot of the pressure to conform is external, but I wonder how much of it is internal as well. I wonder if my friends in my younger years would have accepted me for who I was if I had given them the chance to.
Or maybe my hard-won comfort with who I am helps other people to feel more comfortable being themselves around me, too. We’ve removed that pressure, together.
But I’m curious – how affected (or unaffected) do you feel by social pressure?
How Should Social Work Respond To The United States Leaving The Paris Agreement?
“Logic clearly dictates the needs of the many outweigh the needs of the few” – Dr. Spock (Star Trek)
This quote is at the heart of a complex political debate; Dr. Spock doesn’t think it’s that complex. Social justice is one of the tenants of social work practice. This often places social work on the wrong side of Dr. Spocks quote.
Frequently, social workers are providing for or advocating for the needs of the few. Dr. Spock had some help in posing this quote. The question originates from the philosophy of Utilitarianism. John Stewart Mill argued that society is a collection of individuals and that what was good for individuals would make society happy.
You can see this gets messy… and quick. This philosophy was recently put to the test with President Donald Trump’s decision to withdraw from the Paris Climate Accords. A 195 country agreement to reduce carbon emissions and offer assistance to developing nations to do so as well. Mr. Trump makes a case for economic justice that our involvement in the Paris Accord forces us to over-regulate businesses. He also argues it places an unfair burden on The United States contribution to developing nations. Trump asserts both factors create undue pressure on some of the most economically vulnerable areas in the country. Taking a strict stance stating he “Does not represent Paris…I represent Pittsburgh”. He believes the needs of local Americans outweigh the need to cost-share climate change with the globe.
Should the United States share in the cost of global warming at the cost of our local economies? The economic impact is up for significant debate. The best analysis of this complex issue is provided by FactCheck.org. I’ll let you read it but the economic rationale for leaving the Paris Accord seems questionable. The report he cited on the economic impact ignores many factors including the growth in the renewable sector.
From the social work perspective, this creates an interesting dilemma. The virtues of Globalism versus the “America First” Populism will remain a challenge. How do the local needs of the “Rust Belt” and “coal country” interact with the global energy economy impacted the Paris Accords?
The issue of Global Warming challenges social work to think about where our “systems thinking” begins and ends. Is our profession concerned for the global good or just the area’s they serve? In a recent speech, the UN Secretary-General argued the poor and vulnerable will be hit by climate change first.
Also, what is not in question is the economic impact in the Rust Belt and Coal Country of the United States. This also depends on where you are placing “The needs of the many”. The loss of manufacturing and energy jobs has had a significant impact on services in these areas. These voters were activated by a hope of a potential change in their economic future. These parts of the country who rely on manufacturing and energy have been economically depressed. There is fear further government regulation and lack of money in these areas will make this worse.
Even if the move out of the Paris Climate Accords does fix local economies, it creates another complex systemic problem. Again thinking about where does our “systems” thinking end? I touched on this in my post about Facebook’s global vision for the world. The debate on globalism is a complex one, but The United States leadership on climate change is not. Have we put ourselves at disadvantage by not being a leader willing to partner in climate change?
Are countries going to want to “make a deal” with us about innovation and technology in the energy sector? How will the impact on the global economy affect our local economy? Seems like this blog post has more questions than answers.
To attempt to answer this, I again consult the National Association of Social Workers Code of Ethics. Section 6.04 in social action says…
(c) Social workers should promote conditions that encourage respect for cultural and social diversity within the United States and globally. Social workers should promote policies and practices that demonstrate respect for difference, support the expansion of cultural knowledge and resources, advocate for programs and institutions that demonstrate cultural competence, and promote policies that safeguard the rights of and confirm equity and social justice for all people.
No easy answers when thinking about dedicating United States funds which may help globally but detract from the local action. This also brings about thoughts of our core value of competence. That whatever we do to help the most vulnerable citizens in the Rust Belt, I hope it based on sound evidence.
Those policies are based on science and evidence-based practices to try to help these local economies. Whatever we do globally it places the people we serve in the healthiest and most prosperous situation. It’s not just social workers who are thinking about the impact but physicians are weighing in as well …
How a Maori Model of Improving Care Experience Has Been Transformative for a Family in Glasgow
Most of us have been there – you look in your diary, see that you have a review case conference for a particular family in a few days and your heart sinks. Two boys who have been on the child protection register for two years. Neglect is the primary risk indicator. Mum came along to each core group and conference for the first year. She would nod her head and promise that things would change. But they didn’t, and the social workers became more worried about the boys.
For a while after that, mum still came to meetings but disagreed with most of what was being said. She would become distressed and angry, and verbally abuse workers before storming out whilst the workers continued to worry. Then mum stopped coming along altogether.
The mood in the conference was flat. Deflated. The core group team had been working really hard to help mum provide better quality care. But the rent arrears continued to accumulate and eviction was imminent. The boys weren’t at school as often as they should be and, when they were there, weren’t ready to learn. The older boy had withdrawn into himself and had taken to seeking refuge in a cupboard. The younger boy had a chronic cough and toothache, which went untreated. They often looked grubby and unkempt.
The discussion amongst the workers was full and frank. They expressed genuine concern and care for the family. Each member was fully committed and driven to affect change, despite the hostility and resistance they were encountering.
The group worked really well together. Simple things like using group e-mail to communicate so that everyone was updated and arranging meetings at the end of the day to enable the boys’ teachers to attend made a difference. This united team supported each other, and their frustration at the lack of progress was understandable.
Family Group Decision Making
It was agreed that, given the harm already caused and the continuing high risk of further harm, it was likely that we would have to seek to remove the boys from their mother’s care. The involvement and protective ability of the extended family was unclear, as mum blocked attempts to engage them. It was therefore agreed that a referral would be made to our Family Group Decision Making service (FGDM).
FGDM was brand new to Glasgow at that time. Evidence from elsewhere had suggested that using this model can really turn things around for family relationships, so we decided to put this into practice. It’s a model that originates from New Zealand, where Maori children were over-represented in the care system with little consultation with or involvement of their extended families. In Scotland, it was pioneered by Children 1st in 1998 and set up in Edinburgh initially. The aim is to enable the family to develop their own support plan which meets the children’s needs and keeps them safe.
The model had been chosen by Glasgow as it fits with the priorities of empowering families and communities, reducing the number of children being removed from their families, and identifying family contacts and placements for children already in local authority care. It was being piloted in North-East Glasgow, with considerable support from the well-established service in Edinburgh, and included an extended family network search function, using the Registrars of birth, marriages, and deaths at the Mitchell Library in Glasgow records to explore fully the family tree.
Each family is assigned a Family Group Co-ordinator, who manages the process and facilitates the family conference. She contacted and prepared the boys, mum and extended family. During this period, mum and the boys were evicted and went to live with the maternal grandmother which forced a closeness that had been missing for some time. The Family Group Co-ordinator organised the family meeting.
The family was given the parameters of what their support plan needed to cover. They were then given private time to produce their plan, which included concrete activities such as the boys getting to school/medical appointments, being available physically and emotionally for the boys, and organising social activities. One of the crucial events here was mum revealing previous trauma to her mother, sisters and workers, which no-one had known, and the subsequent rebuilding of the relationships between mum and her mother and siblings.
No sinking heart and transformative change
Fast forward four months. I looked in my diary and I saw the next review case conference for the family. No sinking heart this time. Instead, a feeling of optimism and hope, tempered with some skepticism about how the reported progress would hold up under the scrutiny of a case conference. The boys chose not to come but had their views represented by their workers. Mum was there, supported by several family members.
Her presentation was transformed – she was smiling and joking, she participated fully in the conference (even the hard bits), was honest, and nearly brought a tear to everyone’s eyes. The family members made valuable contributions and reassured me the situation would never be the same again. I had no hesitation in removing the boys’ names from the register. Five months later, a children’s panel felt able to terminate the supervision orders.
On that day, mum gave the social worker a hug and a plant to say ‘thank you’. I like to contrast that image with the previous one I had, where she chased him out the house and down the street.
Women Have Fundamentally Different Journeys to Financial Wellness, Merrill Lynch Study Reveals
A new Merrill Lynch study conducted in partnership with Age Wave, “Women and Financial Wellness: Beyond the Bottom Line,” celebrates the progress made by women while examining the financial challenges women still face throughout their lives, and offers potential solutions. The study finds that 70 percent of women believe that men and women have a fundamentally different life journey, reinforcing the need to better understand women’s financial concerns and opportunities. The study is based on a nationally representative sample of 3,707 respondents, including 2,638 women and 1,069 men.
“Women’s life journeys are not only different than men’s, they’re different than the life journeys of our mothers and grandmothers.”
“Women have come a long way both personally and professionally, but when it comes to their finances, there is still a trail left to blaze,” said Lorna Sabbia, head of Retirement and Personal Wealth Solutions for Bank of America Merrill Lynch. “As women are at a tipping point to achieve greater financial empowerment and independence, it is even more essential that we support women in helping them pursue financial security for life. This includes encouraging women to invest more of their assets, save earlier for retirement, and pursue financial solutions that closely align to their personal values and life paths.”
Women look beyond the bottom line
While they definitely care about the performance of investments, women view money as a way to finance the lives they want. Seventy-seven percent say they see money in terms of what it can do for themselves and their families. Eighty-four percent say that understanding their finances is key to greater career flexibility. When it comes to investing, about two-thirds of women look to invest in causes that matter to them.1
Longevity needs to be a factor in everyone’s financial strategy, but more so for women, who on average, live five years longer than men. Eighty-one percent of centenarians are women.2 While 64 percent of women say they would like to live to 100, few feel financially prepared, with 44 percent of women stating they worry they will run out of money by age 80.
Confidence in all but investing
The study finds that women are confident in most financial tasks, such as paying bills (90 percent) and budgeting (84 percent). However, when it comes to managing investments, their confidence drops significantly; only 52 percent of women say they are confident in managing investments, versus 68 percent of men. Millennial women were the least confident at 46 percent. Of women who do invest, their financial confidence soars; 77 percent of women who invest feel they will be able to accumulate enough money to support themselves for life.
A trail left to blaze
The study also finds how important understanding the gender wealth gap (as opposed to the wage gap) and wealth escalators are to women’s financial wellness. Women experience a gender wealth gap – the difference between men’s and women’s financial resources across their lifetimes, including earnings, investments, retirement savings and additional assets. This wealth gap can translate to a woman at retirement age having accumulated as much as $1,055,000 less than her male counterparts.3Contributing factors include:
- Temporary interruption, permanent impact: Many women experience lasting effects when they take time away from the workforce to provide care, including for aging parents, their own spouses, and their own children. One in three mothers who returned to the workforce after caring for children says she took on less demanding work, which resulted in lower pay. Twenty-one percent say they were paid less for the same work they did previously.
- Greater lifetime health and care costs: The average woman is likely to have higher health costs than the average man in retirement – paying an additional $195,000 on average4 – due to living longer and having to rely on formal long-term care in later years.
“Women’s life journeys are not only different than men’s, they’re different than the life journeys of our mothers and grandmothers,” said Maddy Dychtwald, co-founder and senior vice president of Age Wave. “We have more opportunities and choices when it comes to family, education and careers, but we’re so busy taking care of other people and other priorities, we often don’t take the time to invest in ourselves and our future financial wellness. If more women can actively take control of their financial future all along the way, it would not only benefit them, but also their families and our society overall.”
Doing more to promote financial wellness
Bank of America’s Global Wealth and Investment Management business serves affluent and wealthy clients through two leading brands in wealth management: Merrill Lynch and U.S. Trust. Advisors specialize in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment, cash and credit management.
“In a period of remarkable advances for women in society, a remaining frontier is financial well-being,” said Andy Sieg, head of Merrill Lynch Wealth Management. “It’s a basic component in the quality of life. This report lays out a blueprint for helping to achieve it – and we at Merrill Lynch relish the opportunity to provide women everywhere with advice and support that can make a meaningful difference at every stage of their lives.”
Through its advisors, educational offerings and other resources, Bank of America is positioned to help clients overcome the common challenges presented in the study by:
- Addressing women’s top financial regret: not investing more. Forty-one percent of women say not investing more is their biggest regret. Women cite lack of knowledge (60 percent) and confidence (34 percent) as top barriers.
- Focusing on disparities in wealth, not just income. Women’s financial security is about more than closing today’s pay gap. It’s about accumulating assets or wealth at all income levels, and increasing women’s access to wealth escalators (e.g., employee benefits such as paid time off and pretax savings opportunities).
- Breaking the silence about money. Sixty-one percent of women say they would rather discuss details about their own death than talk about their money. Forty-five percent of women report they don’t have a financial role model.
To learn more about women’s financial wellness, read “Women and Financial Wellness: Beyond the Bottom Line.”
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