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96 Percent of Social Workers Want Mobile Technology

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How important is mobile technology in social work? We wanted to learn more so we surveyed members of the National Association of Social Workers and asked two questions, “Do you think mobile technology would help you do your job?” and, “Is mobile technology for social workers a priority for your organization?” The results are in and we found that they confirm our belief in the important role that technology can play in a social worker’s life.

An overwhelming majority of respondents (96%) answered yes to the question, “Do you think mobile technology would help you do your job?” On the flip side, only 55% think that mobile technology is a priority in their organization. This means that while many social workers or supervisors think mobile technology would help social workers perform their jobs, they don’t think their organization is focused on providing the tools they need. This type of conflicting ideology can impact morale and ultimately lead to social worker burnout.

 9 out of 10 social workers think mobile technology will help them do their job  5 out of 10 social workers think mobile technology is a priority for their organization

We firmly believe that mobile tools can help adult and child protective services (CPS) social workers overcome everyday hurdles like these:

1. Time Spent on Paperwork

As one CPS supervisor put it, “You probably spend one-third of your time with families, and two-thirds of your time documenting everything that you’ve done.” Social workers become resigned to losing valuable time trying to work around paper-based processes, having to track down and locate paper files.

2. Accessing Information in the Field

In 2012, worldwide mobile access reached 87%. Between 2011 and 2016, mobile data traffic is expected to grow by 18%. Despite hauling stacks of information with them into the field, sometimes social workers find themselves without the necessary forms or information. Accessibility is not only possible for social workers, it’s critical.

3. Limited Time with Families and Children

CPS caseloads across the country are increasing, but the number of social workers is not. Naturally this leads to spending less time with families and children. This places a heavy burden on agencies and workers, putting families in crisis at even higher risk.

4. Burnout

Social workers are at high risk of burnout and low job satisfaction. Turnover and burnout, while obviously disturbing for social workers, also places a tremendous burden on agencies and the families they serve. Costs of staff turnover are estimated to be between 1/3 and 2/3 of the worker’s annual salary.

5. Data Collection and Quality

The data collection processes and systems created at the state level are designed to collect data in order to meet important state and federal reporting requirements. This often doesn’t sync up with the way social workers work. Because of this, social workers find themselves asking clients to repeat information, which can negatively impact productivity.

We’ve seen that mobile technology designed for social workers can enhance the quality of social work and ultimately give social workers more time to spend with families, which is why social workers became social workers in the first place.

To learn more about how mobile technology can help social workers overcome five common hurdles, download our business brief, 5 Hurdles Blocking Social Worker Productivity and How to Overcome Them.

Rich Bowlen is Director of Protective Services for Northwoods, a technology company dedicated to improving the lives of caseworkers and social workers. Rich has 25 years serving in child protective services and is known for his passion for improving the lives of children.

          
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Human Services

SWHELPER Announces Its Second Annual Global Social Welfare Digital Summit

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On March 19th thru March 22nd, SWHELPER will be hosting the Global Social Welfare Digital Summit which is an all online digital conference. You can attend the conference from any place in the world with an internet connection. The conference themes will focus on advocacy, trauma-informed care, self-care and healing, and solutions.

Are you feeling unmotivated or uninspired? Maybe you need some professional nourishment to broaden your perspective or add tools to your toolbox for future career growth. The Global Social Welfare Digital Summit aims to extend learning to a global classroom by allowing you to connect with helping professionals around the world. Additionally, you may be eligible for up 10 continuing education credits (CEUs).

Early Bird Tickets went on sale January 1st at 50% off the regular price. The Four Day Education Pass regularly $55 is available at $25. For government employees, the four day pass is $49 and $69 for private and nonprofit. All passes come with 1 year access to view all the sessions on your schedule.

Click here and Use coupon code 4DAYSWH to get an additional 10% off of early bird pricing. Early Bird pricing ends February 8th, 2019. You can also view the session agenda before purchasing your ticket.

Some of the presentations include:

  • Twitter – Jerrel Peterson, MSW: From Micro to Macro Leveraging Research, Data, and Ethics for Social Impact
  • Facebook – Avani Parehk: Tech and Movement Building…How to Hold Space in the Digital Age
  • USC – Melissa Singh: Trauma Informed Interview Coaching for Global Environments
  • Columbia University – Matthea Marquart: Helping the Helpers Online Self-Care Technique

Some of our sponsors include the International of Association for Schools of Social Work, International Council for Social Work, Network for Social Work Managers, and the National Organization for Human Services.

For more information visit, https://www.globalsocialwelfaresummit.com.

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Mental Health

Want to Help Your Teens? Make Their Lives Predictable

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Establishing consistent routines at home for your teen may generate pushback, but it could also set him or her up for future success.

Researchers at the University of Georgia found teens with more family routines during adolescence had higher rates of college enrollment and were less likely to use alcohol in young adulthood, among other positive outcomes.

The findings were published recently in the Journal of Adolescent Health.

“If we’re going to make a difference in our lives and in our family members’ lives, we have to make a difference in the everyday,” said lead author Allen Barton, an assistant research scientist at the Center from the Family Research and the UGA College of Family and Consumer Sciences. “Routines play an important role in making that happen.”

Researchers analyzed data collected from more than 500 rural African American teens beginning when they were 16 and continuing until they were 21.

The teens whose primary caregivers reported more family routines – such as regular meal times, consistent bedtimes and afterschool schedules – reported less alcohol use, greater self-control and emotional well-being and higher rates of college enrollment in young adulthood.

Researchers also analyzed biological samples from the teens and found that those with more family routines during adolescence showed lower levels of epinephrine, a stress hormone.

The benefits of family routines generally persisted even after the researchers took other factors into account such as levels of supportive parenting, household chaos and socioeconomic status.

Routine, consistency and predictability, the research suggested, are powerful influences on a teen’s life.

“We often lose sight of the mundane aspects of life, but if we can get control of the mundane or the everyday parts of life, then I think we can have a major impact on some bigger things,” Barton said. “These findings highlight how you structure your teen’s home environment really matters.”

The research has important implications for family-centered interventions, Barton said, including focusing more attention on increasing predictability and positive routines at home.

“The big takeaway is to help your child navigate the teen years, make their lives predictable,” Barton said. “There has been a lot of research about the importance of routines for healthy development with young kids. These results are some of the first to show that even with teens, it appears routines are similarly powerful.”

The paper, “The profundity of the everyday: Family routines in adolescence predict development in young adulthood,” is available at https://www.sciencedirect.com/science/article/pii/S1054139X18304130?via%3Dihub

Additional authors are Gene H. Brody, Tianyi Yu, Steven M. Kogan and Katherine B. Ehrlich from the University of Georgia and Edith Chen from Northwestern University.

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LGBTQ

Certain Moral Values May Lead to More Prejudice, Discrimination

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People who value following purity rules over caring for others are more likely to view gay and transgender people as less human, which leads to more prejudice and support for discriminatory public policies, according to a new study published by the American Psychological Association.

“After the Supreme Court decision affirming marriage equality and the debate over bathroom rights for transgender people, we realized that the arguments were often not about facts but about opposing moral beliefs,” said Andrew E. Monroe, PhD, of Appalachian State University and lead author of the study, published in the Journal of Experimental Psychology: General.

“Thus, we wanted to understand if moral values were an underlying cause of prejudice toward gay and transgender people.”

Monroe and his co-author, Ashby Plant, PhD, of Florida State University, focused on two specific moral values –what they called sanctity, or a strict adherence to purity rules and disgust over any acts that are considered morally contaminating, and care, which centers on disapproval of others who cause suffering without just cause – because they predicted those values might be behind the often-heated debates over LGBTQ rights.

The researchers conducted five experiments with nearly 1,100 participants. Overall, they found that people who prioritized sanctity over care were more likely to believe that gay and transgender people, people with AIDS and prostitutes were more impulsive, less rational and, therefore, something less than human. These attitudes increased prejudice and acceptance of discriminatory public policies, according to Monroe.

Conversely, people who endorsed care over sanctity were more likely to show compassion for those populations, as well as support public policies that would help them.

“The belief that a person is no better than an animal can become a justification for tolerating and causing harm,” said Plant. “When we believe that someone lacks self-control and discipline, we may make moral judgments about their life choices and behaviors, which can lead down a dark path of discrimination and hate.”

The first experiment involved people who were generally moderate politically and religiously. They rated their agreement with five moral values (care, fairness, sanctity, loyalty and authority) and then read short descriptions of five different men: a gay man, a man with AIDS, an African-American man, an obese man and a white man. Afterward, the participants filled out questionnaires about their thoughts on each man’s state of mind (e.g., “John is rational and logical”) and emotions (e.g., “John is rigid and cold”) and their attitudes and feelings of warmth toward each man.

“We found that people who placed more value on sanctity were more likely to believe that the gay man and man with AIDS had less rational minds than the obese, African-American or white men,” said Monroe.

Experiment two focused on how political affiliation might affect responses. The researchers recruited an equal number of self-identified liberal and conservative participants and used the same morality survey as in the first experiment, but this time, participants rated their thoughts on the state of mind for only four men: a gay man, a man with AIDS, an African-American man and a white man.  The liberals and conservatives then assessed their feelings of prejudice for each man (e.g., “I would rather not have a black person/gay person/person with AIDS in the same apartment building I live in”), their attitudes about public policies that would help or harm gay people (e.g., conversion therapy) and people with AIDS and their willingness to help them by being involved with pro-gay/AIDS awareness activities.

Liberals tended to value care and fairness more while conservatives were more focused on loyalty, authority and sanctity. And the people who valued sanctity were more likely to discriminate against the gay man and man with AIDS but not the African-American or white men, according to the study.

Experiment three focused on perceptions of transgender people and found that participants who endorsed sanctity were more likely to hold prejudiced attitudes about transgender people and to support discriminatory public policies.

The fourth experiment tested whether temporarily increasing sanctity values, relative to care, increased dehumanization and prejudice. Experimenters collected survey responses on a college campus on two separate days –Ash Wednesday—a day associated with sanctity and spiritual cleansing in the Christian faith—and a non-religious day. Participants filled out a survey intended to assess their moral beliefs and attitudes toward a woman described as a prostitute.

Participants surveyed on Ash Wednesday reported much higher concerns about sanctity compared to care and this caused participants to become more likely to dehumanize and express negative feelings towards the prostitute, according to the study.

The final study explored whether heightening concern about care was an effective method of reducing prejudice about gay and transgender people. To prime care values, participants listened to a radio news clip about the importance of safe spaces for people of color, while in the control condition participants listened to a clip about Brexit. Afterward, the participants rated their moral values, made judgments of a transgender woman, a gay man and a white man and indicated their support or disapproval of three public policies that would either help or harm gay and transgender people (e.g., national legislation for marriage equality, banning transgender people from the military).

Participants who listened to the clip about safe spaces emphasized caring as an important moral value over those who listened to the clip about Brexit. Caring individuals showed less prejudice toward gay and transgender people and less acceptance of discriminatory policies against them.

“Our study suggests that a person’s moral values can be altered, at least temporarily, and that highlighting certain values, like caring, can be an effective way to combat prejudice,” said Monroe. “We hope that by showing the moral roots of bias and discrimination against sexual and gender minorities we encourage others to conduct further research to increase equity and inclusion.”

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Mental Health

Strong Committed Relationships Can Buffer Military Suicides

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Can being in a strong committed relationship reduce the risk of suicide? Researchers at Michigan State University believe so, especially among members of the National Guard.

Suicide rates for members of the military are disproportionally higher than for civilians, and around the holidays the number of reported suicides often increases, for service members and civilians alike. What’s more alarming is the risk of suicide among National Guard and reserve members is even greater than the risk among active duty members.

When returning from a deployment, National Guard members in particular are expected to immediately jump back into their civilian lives, which many find difficult to do, especially after combat missions. Some suffer from post-traumatic stress disorder, depression or high anxiety in the months following their return. These mental health conditions are considered at-risk symptoms for higher rates of suicide.

The researchers wanted to know what factors can buffer suicide risk, specifically the role that a strong intimate relationship plays. They discovered that when the severity of mental health symptoms increase, better relationship satisfaction reduces the risk of suicide.

“A strong relationship provides a critical sense of belonging and motivation for living – the stronger a relationship, the more of a buffer it affords to prevent suicides,” said Adrian Blow, family studies professor, and lead author. “If the relationship is satisfying and going well, the lower the risk. National Guard members don’t typically have the same type of support system full-time soldiers receive upon returning home, so it’s important that the family and relationships they return to are as satisfying and strong as possible.”

The researchers surveyed 712 National Guard members who lived in Michigan, had been deployed to Iraq or Afghanistan between 2010-2013 and reported being in a committed relationship. The study measured three main variables – mental health symptoms, suicide risk and relationship satisfaction – each on a separate ranking scale. The soldiers were asked questions such as how enjoyable the relationship is, if they ever thought about or attempted suicide, how often they have been bothered by symptoms of depressive disorder, etc.

Results showed significant associations between each of the mental health variables (PTSD, depression and anxiety) and suicide risk, indicating that higher symptoms were predictive of greater risk.

However, once couple satisfaction and its interaction with mental health was factored in, the association between mental health symptoms and suicide risk was changed. Specifically, for those with higher couple satisfaction, the increased symptoms of PTSD, depression and anxiety were no longer a risk for suicide.

“Our findings show that more needs to be done to enhance the quality of relationships to improve the satisfaction level and through this decrease the suicide risk,” Blow said. “Having a partner who understands your symptoms may help the service member feel understood and valued. There are family support programs available, but we need to do more to enhance relationships post deployment. Relationships do not get enough consideration in the role they play in preventing military suicides, and I would love to see more attention devoted to this issue.”

Other co-authors included Adam Farero from MSU; Heather Walters and Marcia Valenstein from University of Michigan; and Dara Ganoczy from the Veterans Health Administration. The study was funded by the Veterans Administration. The study was published in the official journal of the American Association of Suicidology.

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Mental Health

The Joy of Giving Lasts Longer Than the Joy of Getting

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The happiness we feel after a particular event or activity diminishes each time we experience that event, a phenomenon known as hedonic adaptation. But giving to others may be the exception to this rule, according to new research from the University of Chicago Booth School of Business.

In the paper, “People Are Slow to Adapt to the Warm Glow of Giving,” forthcoming in Psychological Science, Chicago Booth Associate Professor Ed O’Brien and Northwestern University Kellogg School of Management’s PhD candidate Samantha Kassirer found that participants’ happiness did not decline, or declined much slower, if they repeatedly bestowed gifts on others versus repeatedly receiving those same gifts themselves.

“If you want to sustain happiness over time, past research tells us that we need to take a break from what we’re currently consuming and experience something new. Our research reveals that the kind of thing may matter more than assumed: Repeated giving, even in identical ways to identical others, may continue to feel relatively fresh and relatively pleasurable the more that we do it,” O’Brien explains.

The researchers conducted two studies. In one experiment, university student participants received $5 every day for 5 days; they were required to spend the money on the exact same thing each time. The researchers randomly assigned participants to spend the money either on themselves or on someone else, such as by leaving money in a tip jar at the same café or making an online donation to the same charity every day. The participants reflected on their spending experience and overall happiness at the end of each day.

The data, from a total of 96 participants, showed a clear pattern: Participants started off with similar levels of self-reported happiness and those who spent money on themselves reported a steady decline in happiness over the 5-day period. But happiness did not seem to fade for those who gave their money to someone else. The joy from giving for the fifth time in a row was just as strong as it was at the start.

O’Brien and Kassirer then conducted a second experiment online, which allowed them to keep the tasks consistent across participants. In this experiment, 502 participants played 10 rounds of a word puzzle game. They won five cents per round, which they either kept or donated to a charity of their choice. After each round, participants disclosed the degree to which winning made them feel happy, elated, and joyful.

Again, the self-reported happiness of those who gave their winnings away declined far more slowly than did the happiness reported by those who kept their winnings.

Further analyses ruled out some potential alternative explanations, such as the possibility that participants who gave to others had to think longer and harder about what to give, which could promote higher happiness.

“We considered many such possibilities, and measured over a dozen of them,” says O’Brien. “None of them could explain our results; there were very few incidental differences between ‘get’ and ‘give’ conditions, and the key difference in happiness remained unchanged when controlling for these other variables in the analyses.”

Adaptation to happiness-inducing experiences can be functional to the extent that it motivates us to pursue and acquire new resources. Why doesn’t this also happen with the happiness we feel when we give?

The researchers note that when people focus on an outcome, such as getting paid, they can easily compare outcomes, which diminishes their sensitivity to each experience. When people focus on an action, such as donating to a charity, they may focus less on comparison and instead experience each act of giving as a unique happiness-inducing event.

We may also be slower to adapt to happiness generated by giving because giving to others helps us maintain our prosocial reputation, reinforcing our sense of social connection and belonging.

These findings raise some interesting questions for future research – for example, would these findings hold if people were giving or receiving larger amounts of money? Or to giving to friends versus strangers?

The researchers have also considered looking beyond giving or receiving monetary rewards, since prosocial behavior includes a wide range of experiences.

“Right now we’re testing repeated conversation and social experiences, which also may get better rather than worse over time,” O’Brien explains.

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News

Brexit: Paradise Lost – or Have We Forgotten?

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For over a year now the UK has been wracked with a host of political scandals which rival the most intricate episodes of Yes, Prime Minister.

Yes, Britain is apparently leaving the European Union (a matter knife-edge enough). Yes, there are questions about the tenability of the Prime Minister’s position, and who will usurp her. Yes, the Paradise Papers have long ago told us what we already knew: the rich aren’t paying tax. Yes, our government is regularly implementing and justifying racist policies. But the hottest of the hot topics was, at least for a time, this:

Why has the sexual harassment and abuse of (mostly) women been prevalent in British parliament for decades?”

Our government has been dealing with everything from rape to groping and sexual assault, sexual harassment, and sexual or inappropriate comments. Women set up a WhatsApp group specifically to share information about whom to be cautious of.

The Secretary of State For Defence (that’s right, the person responsible for defending the United Kingdom against attacks) resigned on November 1st, 2017 before the full range of allegations was even made public.

The media has, of course, sought answers, ranging from It was the culture to Women need to toughen up to a disappointingly modest mainstream smattering of power, privilege and toxic masculinity.

Some outlets have linked this (to some, unsurprising) spurt of public revelations to the infamous Harvey Weinstein allegations. This is a man whom, for decades, sexually harassed and abused (mostly) women in Hollywood. His behaviour was known-yet-unknown, referenced in public but never revealed.

Given this, Hollywood responded with the full spectrum of shock, anger, feeling ‘sad’ and ‘bad for’ Weinstein, expressing renewed curiosity about women’s dress codes and naïveté of ‘the culture we live in’. This British Bank Holiday, on the 25th May 2018, he was finally charged, with rape, sex abuse, and sexual misconduct pertaining to two women. Two.

However, we now know about comedian Louis CK, actor Steven Segal, and the once-beloved Kevin Spacey. Morgan Freeman is on the list of those accused. Heartbreakingly, there will be others to come.

To what extent can we continue to suggest it’s women’s responsibility and women’s fault – when it’s happening to a whole spectrum of people? Let’s be clear: every single accused person is a man. And we are all – no matter our personal gender – at risk of the violence of male power.

As Judith Hermann writes in her seminal work Trauma and Recovery, “It is now apparent that the traumas of one are the traumas of the other. The hysteria of woman and the combat neurosis of men are one. Recognising the commonality of affliction may even make it possible at times to transcend the immense gulf that separates the public sphere of war and politics – the world of men – and the sphere of private domestic life – of women” (p. 32).

It should be noted here that Hermann’s usage of ‘hysteria’ was of hysteria a debunked and oppressive conceptualisation of women. She discusses  how a range of traumas, apparently so different, are linked  by the political – they are characterised by fear and threat, power and violence.

Her words ring true, except now the traumatic event is the same for both men and women. The personal world of child sexual abuse – largely perpetrated by men – has become political. And, unfortunately, that is meant both metaphorically and literally.

For Britain, however, this does not follow the Hollywood accusations as some have suggested. Its cultural foundations more likely rest on the ‘watershed moment’ of the British Jimmy Savile story.

Between 2011-2013 Jimmy Savile –  an English radio, TV, and media personality who was an avid charity fundraiser – was posthumously exposed as having perpetrated prolific sexual abuse.

Some of the abuse happened live on air, with cameras rolling. Some was with unconscious and disabled children. He was buried as Sir Jimmy Saville, just two months before the truth of his abuse was unearthed to the public.

This case was unprecedented; ghastly, shocking, unspeakable and yet the country could speak of little else. The grim reality of the tale started to unravel with one small thread: a ‘handful of cases’ in the 1960s.

At first, people couldn’t believe it.

Then, eventually, nobody could question it.

His final victim count – following a snowball effect of increased confidence in reporting, public attention, support and helplines – was around 500. At least, that we know of.

It is to the shame of Britain this happened. It is to the shame of Britain nobody listened until it was too late.

Consider now the current political mess. Consider the heated discussions about everything from consensual flirting to discomfort to harassment to rape. At once point, these discussions consumed the media as much as the media is consumed by its audience. Now, the attention has cooled in light of the scandal-machine that is our current government.

However, the sexual consent movement has been built upon the backs of those who were brave enough to stand up and say: this happened. It was real. It is also built upon the humiliation and isolation we heaped upon so many hundreds of thousands of others, by not believing them in the first place.

Arguably, such open discussions about child sexual abuse could not have happened before. They repeat an age-old story, except this time people are compelled and able to hear it.

The personal is political and the political is personal. The social and cultural context for victims, survivors and survivor-victims to finally unburdening their stories is ripe. And abuse is rife.

What does this tell us? It tells us we have a problem with how we teach our men. And it tells us we have a problem with power.

Judith Hermann predicts every few decades, society can acknowledge traumas and set the stage for action and reparation. However, the unspeakable nature of trauma begs that we push it back into our collective unconscious.

And we can’t. We simply can’t let that happen. Not in my country.

The original meaning of ‘watershed’ is an area of land which separates rivers which flow in two different directions. Politically, culturally, socially, morally, we need to make sure things flow in the right direction.

Crucially, we can’t let this stop with perpetrators who are famous, who have pockets of accusers sharing their stories together for their own safety. We need to support ordinary people (ordinary women, particularly), to share their stories outside of the limelight where the public’s support is less tangible. We need to support the poor, the less ‘credible’, the young, those of ethnic, gender and sexual minorities, those already in sex work, those with ‘bad reputations’.

Let’s continue to bring those in power to task.

Let’s support and donate to groups like Refuge and Broken Rainbow, the NSPCC, and other local charities in your area. Let’s protest the closure of women’s shelters. Let’s give our gratitude to groups like Sisters Uncut. And for goodness’ sake, for all that is healthy in this world…

Stop blaming women. Stop blaming victims. Start listening. Don’t let us forget what it felt like when these allegations and stories were fresh. Let’s turn the political back personal again.

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