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Social Work

How to Reduce Risks to Employment When Using Social Media

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socialmedia

A recent decision sanctioning a social worker for a comment on Facebook by the Health Care Professionals Council (HCPC), a United Kingdom regulatory body, sparked an international social work debate on the use of social media in the workplace. Since the decision, I have engaged in multiple conversations via social media with social workers around the globe on this very topic, and I will admit that I have often found myself in the minority arguing against the HCPC’s decision.

Despite the social worker’s comment failing to meet the test for breach of confidentiality, the majority of social workers favoring the HCPC’s decision believe that any comments related to work or a case posted on social media are grounds for termination or discipline even in the absence of identifiers.

The social worker was not disciplined for Breach of Confidentiality, but it was found that her Facebook post “could lead to a Breach of Confidentiality” despite not giving any personal information or descriptors about the client.

I am concerned the HCPC decision will set a dangerous precedent by expanding the scope of breaching confidentiality. The term “could lead to a Breach of Confidentiality” is so broad it could open up liability for social workers outside of the internet sphere.

From the HCPC’s press release on the social worker’s disciplinary action, we actually learn more about the client than we learned from the social worker’s actual comment. The HCPC press release states, “Mrs A, the mother of the children in the case, made a complaint after she searched for the social worker on Google and found the posts, which she said she was “disgusted” by.”, which tells us the complaint was a married woman and parent of the children. Now, these identifiers within itself  “could lead to a breach of confidentiality”.

The social worker’s comments only described that she was working on a “domestic violence case among other things”. The client assumed the social worker was referring to her case because it was domestic violence case on the same day as the social workers check-in on Facebook. I don’t know about you, but I’ve had three to five cases go to court on the same day and all of them had a domestic violence element. In the absence of identifiers and a decision from HCPC, the client had no evidence to prove the social worker’s comment was about her case. Sanctions and disciplinary actions in your employment should be based on evidence and not assumptions.

In retrospect, I do believe the social worker’s comments were ill-advised, but it’s not for the reasons you may think. I am definitely against and don’t recommend anyone to commingle your professional life with your personal Facebook account no matter your profession. As matter of fact, some of the comments I see from social workers on Facebook make me afraid for the client’s they are serving. I do and must believe that social workers have the ability to separate their personal beliefs from practice, but you may not be able to “unring that bell” with clients or potential clients after review of your online persona.

The British Association of Social Workers (BASW) have provided me with one of the best social media policy guidelines to help social workers be aware of the pitfalls when using social media personally as well as using social media to obtain information on clients. However, I have yet to see any real solutions that equally address social workers safety with client centered policies. Also, it’s important for us to acknowledge that clients can’t breach confidentiality in their own case. If a client wants to publish online every document you send them, it’s their prerogative, and you should keep this in mind when providing written documents as well as having oral communications with your clients.

Google, Facebook, and Twitter are the three primary areas that cause the greatest concerns for professionals and students. Here are a few recommendations that may help you move one step closer to having some peace of mind and keeping your job out of jeopardy.

Tips for Using Facebook

10434000_311155715719496_3315011175902307129_nFacebook is a double-edged sword. When used correctly, Facebook can expand your reach as an expert, increase traffic to your website, and allow you to provide support to others on their professional development journey. Where people get into trouble is when they try to occupy their professional and personal life in the same virtual space. This is not limited to commenting, but it also includes likes, shares, who your friends are, photos, and etc.

I recommend changing your personal Facebook page to a nickname/middle name with an avatar or baby picture for your profile and cover photos. True friends and family members will know who you are, and Facebook will automatically update your post search history with your middle, nickname, or alternate spelling. But, be careful because it’s possible for Facebook to flag your name change. You should also take precautions to enhance the security of your Facebook account.

This will help protect you when clients are actively seeking out content generated by your social media accounts. Secondly, don’t post case related items on your personal Facebook account. If you need advice or an opinion related to a case, message the Social Work Helper Fan Page. I frequently post #SWHelper Team Questions as case study questions to minimize risks to you, and I hope other social work entities will offer similar support for social workers.

If you chose to anonymize your personal Facebook account, I recommend creating a Facebook Fan Page in your professional name which can also help with establishing your professional identity.

  • You can post information and resources for your clients
  • You will no longer need to have embarrassing conversations with clients or coworkers about why you can’t friend them
  • Clients can follow your Fan Page without exposing client’s to each other
  • You can like other Fan Pages your clients may find useful while organizing resources in a central location
  • FB feature allows you to seamlessly switch between your FB account and Fan Page without having to log out
  • You can also make comments, like, share photos, and share posts choosing from either profile

To prevent Facebook from locking your account due to the name change, you should use a shortened or variation of your real and last name, a common name with a long search results history, your maiden name, or your middle name. These are just some of the possibilities you can choose to prevent Facebook from blocking your account. So, if you don’t want to explain to a client or an ethics committee about how your personal beliefs did not affect your decision-making due to memes and content found on your social media account, please take my advice above.

Making the Most of Twitter

Twitter is one of the best social media platforms for making connections and expanding your professional network while enhancing your ability to advocate for the causes you care about. However, there are times when you do need anonymity to protect your employment especially if actively engaging in conversations you don’t want public. Due to my personal philosophy, I don’t post comments or materials that require me to distinguish between my professional and personal identity with the exception of the occasional tweet when I am watching Scandal.

If you are using your professional name, potential networkers and possible opportunities are not going to sort out your professional tweets from your personal tweets. They will all be considered a reflection of you as an individual. “RT does not = endorsement” is not going to cut it. It’s safer to not tweet and/or not retweet something you don’t want to defend, but you could always phrase it as a question to ask other’s opinions. Also, I recommend adding the disclaimer “my opinions are my own not my employers” on accounts using your professional name. As a rule of thumb, if your account is going to be opinion filled, use an avatar with a pseudonym for anonymity. It’s better to be safe than sorry later.

When using your professional name, it should consist of useful information, advice, inspirational quotes, resources, and/or projects that make you look good professionally. If you are only on twitter anonymously, you are missing opportunities to enhance your professional development. If you are using twitter with your professional name and it’s a private account, you are still doing yourself a disservice. What’s the point of being on Twitter with a private account because it’s difficult for someone to connect with you and no one can retweet your profound 140 characters?

To Google or Not To Google

As practitioners, we should not be asking whether to Google or Not Google instead we should be giving you the information on how to Google clients and potential clients ethically. According to a recent study by American Psychological Association, 98 percent of clinical, counseling, and school doctoral students reported Googling their clients. It’s time for this profession to readjust our reality for the digital world we are living in. When Googling a client or anyone for that matter, one must keep in mind that everything on the internet is not true, and it should not be used to penalize without giving the individual a chance to respond.

However, for potential clients at a private practice or when making home visits to new clients, a Google search may be a vital tool in assessing social worker safety. Dr. Ofur Zur provides one of the most comprehensive resources on whether to “Google or not”, and its complete with scenarios and varying categories to help practitioners decide which category is best for your practice and needs. It also covers how to use informed consent for conducting Google searches at the beginning of the therapeutic relationship.

How Do We Move Forward?

Unfortunately, many people have been introduced to social media and online technology as entertainment or to be used as a personal diary. Even if your account is marked private, using instant messaging, email, online technology and/or social media should never be used with an expectation of privacy. You should always assume any information you post online can be privy to public consumption via screen capturing or other measures from anyone who is intent on hurting or exposing you.

In my opinion, the social worker in the above case was condemned because her comment was posted on Facebook. I argue that if said social worker made the same comment in a restaurant, classroom, or another public place would the disciplinary action have been the same? The counter-argument was that Facebook is public and archived by Google which makes it different. I assert we all need to be more careful and aware because we live in a digital age where you can be video tapped or audio recorder via camera phone, vined, viddyed, snapchat, etc. The individual in possession of such digital data can make your actions and comments public without your consent. The medium in which words and actions are transported is irrelevant, and it stifles our ability to move the conversation forward instead of focusing on best practices.

Most importantly, one of the biggest issues in the above case not being addressed is that fact the client went onto Google searching for the social worker in question. Community Care UK reported that 85% of social workers reported being harassed or verbally abused on the job. Whether the client was acting with nefarious intent or in preparation for a pending court case, we simply don’t know. However, social worker safety should be just as important as client confidentiality. The biggest mistake made by the disciplined social worker was her checking in on Facebook thereby giving the time and location for when she would be in court. Why are we not being programmed to think about social worker safety as much as client confidentiality is drilled in our heads?

As a profession, we can not begin the journey of leveraging online technology and social media to advance social work because we are stuck having conversations about account creation, security, and ethical use. These things should always be ongoing conversations, but we have got to start making advances in tech education and training. Agencies, associations, and social work faculty can not adequately answer or provide solutions because most don’t use social media or they utilize outside firms to meet their social media needs. There is nothing wrong with contracting out to meet the needs of your organization, but we must also have mechanisms in place to address social workers’ technological IQ at the micro and mezzo levels.

We must develop continuing education credits, foundational course work, and in-service trainings to properly prepare current and future social workers for practice in the digital age. Social Work education is expensive and students should be demanding that they get the best resources and training during their education especially when they can be fired or disciplined for it later.

Most importantly, we have a duty to our students and professionals to assist them in harnessing all the advantages that social media and technology can provide.

*Since this was a UK regulatory body disciplinary action, I primarily used UK resources for this article, but they are applicable globally.

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Deona Hooper, MSW is the Founder and Editor-in-Chief of Social Work Helper, and she has experience in nonprofit communications, tech development and social media consulting. Deona has a Masters in Social Work with a concentration in Management and Community Practice as well as a Certificate in Nonprofit Management both from the University of North Carolina at Chapel Hill.

          
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Human Rights

Abortion Laws, Feminism, Politics, and Neoliberal Societies in Developed Nations

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Re-conceptualizing restrictive abortion laws with a sex equality framework allow us to identify the limitations of women living in developed nations to act in a free manner with their physical bodies as men do. On many occasions, rules, regulations, and laws are enforced to reduce chaos/harm, but the same is similarly used to limit the freedoms of the individual which can also be oppressive in itself.

Historically, anti-abortive attitudes were prominent and common due to societies ignorance of scientific knowledge surrounding an embryo. Often when a pregnancy was declared, the fetus had already grown to a more formed stage which made abortion seem more of inhumane act. Early feminists radically opposed abortion claiming it was “child murder” that exploited both women and children. The core of the radical feminist’s argument was to ‘protect women at the embryonic stage’, hence leading to the anti-pro choice view.

Today, the attitudes of radical feminists have progressed to campaigning to eliminate the ‘root causes’ which drives women to abortion such as providing access to free childcare, financial support and enabling access to practical resources. Modern feminism has not adopted the ‘extreme’ stances of the past which have led to tensions within feminist communities. Depending on the feminist spectrum, some radical feminists believe motherhood is an obligation of womanhood while others may renounce the obligation of motherhood despite being financially and resource able to do so.

Modern feminism is defined in a variety of ways which is then filtered through our many lived experiences. One of the most basic and foundational definitions of feminism is the “advocacy of women’s rights on the grounds of the equality of sexes”. The origins of the feminism began in the 1950s as a movement in the USA inspired by Betty Friendan’s book, The Feminine Mystique, which inspired women to pursue goals of freedom and autonomy.

The feminist anti-abortion arguments come with a variety of justifications for its campaigns – religious (when does life begin?); scientific (damaging a females body?); conservative (securing the future of mankind); power (forcing restrictive laws on women to exert power and control, potentially for political grounds).

Let us contextualize some of the laws in developed nations where women are forced to abide by policies informed by these anti-abortion justifications:

El Salvador – Illegal under every circumstance (rape, ill physical and mental health. Women can be jailed for up to a decade for performing the procedure. It is noted that low-income women who have miscarriages and stillbirths may be prosecuted due to being wrongly accused of abortion or homicide (White-Lebhar, 2018).

Alabama, United States of America – Illegal under every circumstance. What is concerning about this case though, is that it was only just voted in (last month), meaning that the senator they have in office today, have these views.

Northern Ireland – Illegal under every circumstance (including a result of rape). Medical professionals are afraid to provide their candid opinions about the health of the pregnant female and/or the fetus due to repercussions.

Under further examination, these laws celebrate a lack of individualization and are enforced by these powerful societal structures. Women are forced to adhere to laws derived from cultural and/or religious values in which they may not believe or practice. As Social Workers, our ethical practices use a person-centered approach with a systematic theoretical underpinning of self-determination for those we serve.

This approach applauds the unique and individual dynamic in one’s life and that these dynamics are even more special when they interact with their environment (person-in-context). No one person’s issue is perceived or dealt with in the same manner – social work theory acknowledges these humanistic values yet, we are forced to operate in neoliberal societies where under resourced service providers do not have the capacity and flexibility to approach each client uniquely.

Our role working within the abortion context means we can advocate change on multiple levels – through therapeutic supporting (counselling); by advocating for policy changes by sparking dynamic public discourse (policy); educating generations of women on abortion in an impartial manner (education) and much more. Our perspectives on the matter, and with feminism itself, comes from the top down – our attitudes are shaped by the leaders we have, whether they conflict or reflect our beliefs.

Relieving restrictions surrounding abortion isn’t only about the freedom of choice for women, it’s also an opportunity to examine and identify where first world nations fall short in imploring the sense of freedom we so frequently advertise to eastern societies and third world nations. Developed nations are allowing powerful politics driven by strong single-sided opinions often funded by the wealthiest ten percent of the world decide about life, death, family, and women health decisions.

There are no solidified answers on what restrictive abortion laws mean for women and feminism – whether regressive or progressive for the feminist movement. Whether we identify with feminism and all that it embodies or not, we are ultimately shaped by the societal constructs we were influenced by in our youth and our family values. However, context changes through life experience and transcultural immersions. Therefore, we must evolve individually and collectively.

Our society is ever changing in this way and essentially to be progressive on these fronts, decision making regarding policy should evolve towards being free of judgment, opinions, religion, and power – thinking about individual lives at the core is crucial. Some may view this perspective as idealistic, especially in countries where government structures have the funds to create change, but government money is alternatively utilized to support the community as a whole with supports mainstreamed, directly conflicting with the individualistic nature of social work approaches.

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Education

The Difference Between Micro, Macro and Mezzo Social Work

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Sponsored by Aurora University

The social work profession is multifaceted, and the good news is these skilled practitioners are in high demand across all areas of practice. For instance, medical social workers have a projected growth rate of 20 percent by 2026, according to the Bureau of Labor Statistics (BLS), which is about three times the average rate of all occupations and the highest for any social work specialty.

Another way to look at the profession is to consider it from the three divisions or types of social work: micro, macro, and mezzo social work. These terms help categorize virtually any type of social work that these human services workers perform.

Types of Social Work

The following sections explore micro, macro, and mezzo social work. Information on the work these types of social work cover and what education is needed to enter these areas is considered.

Micro Social Work

Micro social work is one-on-one counseling with clients. These social workers help individuals with social, emotional, or health-related struggles. This work could include helping a person who is homeless find a place to live or helping a veteran transition to civilian life.

Jobs that are considered micro social work include:

  • City social services caseworker
  • Crime victim advocate
  • Family therapist
  • School counselor
  • Substance abuse counselor

Most jobs that involve micro social work require education at the master’s level because those jobs are considered clinical work.

Macro Social Work

Macro social work involves working with whole communities. These communities can be defined by geopolitical boundaries, but often, they are not. They can be neighborhoods, religious communities, or political- or cause-driven groups. The macro social worker may make or shape policy, lobby for social change, or train others to do so.

Jobs that are considered macro social work include:

  • Community organizer
  • Lobbyist
  • Professor of social policy
  • Program developer
  • Researcher

There are jobs in macro social work that can be acquired with a Bachelor of Social Work (BSW) degree, but others, like a professor or most lobbyist positions, require education beyond the bachelor’s level.

Mezzo Social Work

Mezzo social work involves working with a group of people. Sometimes this group is as small and intimate as employees who need conflict resolution and mediation services. Sometimes it is a group of strangers in a support group who share a life experience, like a recent death, problem, or addiction.

Jobs that are considered mezzo social work include:

  • Business social worker
  • Community service manager
  • Group therapist
  • Parenthood educator
  • Support group counselor

As with macro social work, whether you can obtain a job with a BSW depends on the employer and the population with which you work. Some therapist positions, for example, are clinical positions and require a license, which necessitates a master’s degree and experience in the field. Other positions, such as a community service manager, typically require a BSW.

Interconnectedness in the Types of Social Work

It’s important to understand how social workers can provide assistance across all three types of social work. Here’s a simple example to demonstrate this idea.

A medical social worker who works specifically with babies receiving neonatal care begins meeting with a new mother. After her baby experiences some complications, the mother is stressed and begins receiving therapeutic sessions with the social worker. Because this takes place in a one-on-one environment, that type of assistance would refer to micro social work. The social worker is providing individualized help, as well as therapy.

The scope of practice would extend to mezzo social work if the professional begins assisting the family. For instance, perhaps the father could be struggling with parenthood and supporting his wife. Another scenario may be that another child in the family is having difficulties adjusting to a lot of time in the hospital. In either of these cases, the social worker may meet with the entire family and provide help, such as short therapy sessions or information on services that will help the family adjust. The family is often the smallest unit for mezzo social work.

Although it may not be as common in a situation like this, macro social work could be relevant. An example would be if the social worker helps advocate in the community or the state in some way. Perhaps the baby’s medical issues are quite rare, and support is lacking for families. Or, perhaps the family is struggling to help the other child at school, and the social worker can work with the district on supporting children in these types of situations. There are several ways in which the social worker may reach out to the community or beyond for helping clients. If change needs to happen on a greater scale, then the professional will engage in macro social work.

The example shows the interconnectedness of the different forms of social work. In this process, the medical social worker performs micro (the mother), mezzo (the family), and macro (the community/state) social work.

The Future of the Social Work Profession

There is an expected job growth of 16 percent by 2026 for the social work field, according to the BLS. An aging U.S. population and the booming health care industry are two of the factors that are likely to contribute to the growth. Like most job fields, this percentage varies by specialty. Employment of child, family, and school social workers, for example, is projected to increase 14 percent by 2026, and employment of mental health and substance abuse social workers is projected to grow 19 percent. Both are growing faster than the average for all occupations, which is only 7 percent.

People with a BSW are especially qualified for positions in mezzo or macro social work. With courses like Social Work with Groups and Social Work with Communities and Organizations, the online BSW program from Aurora University Online can provide you with concrete skills that will help you support the community with which you want to work. Graduates with a BSW degree are eligible to take the examination for the State Social Work license.

Clinical social workers must have an MSW and two years of post-master’s experience in the field. AU Online offers Chicagoland’s only CSWE-accredited online MSW graduate program, which includes four optional specializations: Faith-Based Social Work, Forensics, Health Care, and Leadership Administration. You may also pursue the dual MSW/MBA or MSW/MPA degree program.

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Education

A Holistic View of Social Work Using Systems Theory

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Sponsored Article by Campbellsville University

Social workers help struggling individuals receive the care and resources they need to live healthy, comfortable lives. Through aiding vulnerable children at schools, assisting terminal patients with changes to their daily routines and counseling struggling families, social workers serve society in many ways. While unique tactics are required to help people with diverse medical and emotional needs, all social workers can benefit from taking a holistic approach to each case.

Examining Behavior Through a Holistic Lens

A holistic approach to social work involves examining all social factors of a person’s life, rather than focusing on one issue. Social workers who practice this approach may examine their client’s behavior by considering the following factors:

Living environment

Where someone lives and with whom can have a variety of impacts on person’s well-being. Climate conditions can contribute to medical problems. Neighborhoods can be neglected or underfunded, which could lead to medical and psychological issues. Emotional issues can arise due to the people in a living environment. In addition, the cleanliness and organization of someone’s home may reflect specific behavior patterns.

Family

Regardless if a social worker is counseling an entire family or an individual, understanding the family dynamic is a key to understanding how one communicates and behaves. Familial relationships may provoke a person’s behavior, especially when a family has a history of physical or emotional abuse.

Culture

Cultural background can often shed light on how individuals were raised, their religious beliefs and their personal priorities. Culture may also define familial structure and dictate how family members communicate with one another and with those outside of the home.

Community

Many people can be easily influenced by those they work and socialize with. Attitudes and ideas expressed throughout a workplace or inner circle of friends may cause people to question their beliefs and opinions, leading to significant changes in behavior.

With a holistic approach, social workers can view all major facets of a client’s life to better determine underlying issues that may cause medical problems, emotional distress or negative changes in behavior. With a strong understanding of why a person behaves a certain way, social workers can formulate an effective plan to help their client overcome challenges.

When it comes to analyzing an individual holistically, there are a variety of methods to choose from. Still, many social workers subscribe to either the ecological perspective theory or person-in-environment (PIE) theory. Each theory utilizes different methods of sociological framework, and both have proven successful in solving behavior problems through social work.

Ecological Perspective Theory

The Cary Institute of Ecosystem Studies defines ecology as “the scientific study of the processes influencing the distribution and abundance of organisms, the interactions among organisms, and the interactions between organisms and the transformation and flux of energy and matter.” As applied to social work, the ecological perspective theory approaches behavior by examining the environmental and societal processes influencing a person; their reactions to changes in their surroundings; and the transformation of their overall health, behavior and attitude.  

Ideal for individuals of all ages, the ecological perspective theory considers specific social factors of a person’s life to determine the reasoning behind their behavior. When choosing this theory, social workers examine their clients’ interactions with family members and friends, along with their willingness to adapt their identity to fit policies and changes within their environment. By gaining an understanding of these factors, social workers can pinpoint the cause of behavioral changes and determine what kind of care and resources are needed for improvement.

In “The Ecology of Human Development,” Urie Bronfenbrenner discussed four systems to consider when using the ecological perspective theory for social work. Each system describes how humans are influenced by their surroundings.

  • Microsystem: A person’s immediate surroundings, such as the location of their home and their communication with the family members they live with.
  • Mesosystem: A person is influenced by the behavior and beliefs of others, often within the family and inner circle of friends.
  • Exosystem: How the decisions and behavior of others can indirectly change the behavior of someone else, especially for children. For example, changes in a parent’s work schedule may lead to communication disruptions within the family, which can cause behavior changes for children.
  • Macrosystem: How a person reacts and adapts to changes taking place outside of their family, community and inner circle of friends. Political and economic changes are categorized in this system.

When referring to the ecological perspective theory, social workers must keep in mind the idea that behavior is ever-changing, and people are constantly reacting and adapting to their surroundings. According to Michael Unger’s article A Deeper, More Social Ecological Social Work Practice, “the social work discipline has expanded this perspective to explain that an individual is ‘constantly creating, restructuring and adapting to the environment as the environment is affecting them.”

Person-in-Environment (PIE) Theory

Developed in the early 20th century by one of the founding leaders of the social work industry, Mary Ellen Richmond, the PIE theory strives to explain an adult’s behavior based on their current and past environments. Combining all of the systems considered through the ecological perspective theory, the PIE theory views each as a component of one main system.

In her research, Richmond found that an adult’s behavior and actions often reflect the social environment of their childhood and current living situation. To determine the source of negative behavior, along with the appropriate solution for each individual and family, Richmond’s theory explores certain factors of a person’s life, including:

  • Family dynamic as a child and an adult: Many adults choose to either mirror or oppose the beliefs and practices of their parents based on their own childhood experiences.
  • Education: Advanced education leads to more career opportunities and higher income, which may lead to a more comfortable adult life. Those with less education may struggle financially and have a lower quality of life.
  • Career: A person’s career may dictate their daily routine, income, and location of residence, all of which are social factors to consider when analyzing behavior and attitude.
  • Health: Physical health can often play a role in a person’s mental health.
  • Changing political and economic policies: Disagreeing with newly elected politicians and laws may cause a person to act out and display behavior that is typically out of character.

The PIE theory combines these factors to help social workers understand the roots of an individual’s behavior through an illustration of their childhood and adaptation into adulthood. By providing a large-scale view of an individual’s life experiences and social status, the PIE theory offers social workers the vital insight necessary to determine the best plan of action to make positive changes in the lives of their clients.

Use a Holistic Approach to Social Work in Your Career

The Bureau of Labor Statistics has predicted the field of social work will expand 16 percent by 2026, making this industry one of the fastest growing in the country. The Bureau also lists Kentucky as one of the most popular nonmetropolitan areas for social work professionals, and the industry expansion will lead to thousands of new careers in the state.

Campbellsville University serves aspiring social workers in Kentucky and all over the world with its online Bachelor of Social Work and online Master of Social Work degrees. Available fully online through an interactive learning platform, both degrees deliver evidence-based instruction, the expertise you need to succeed as a social worker, and the flexible course options your busy schedule demands.

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News

Sen. Kaine Introduces Bills to Strengthen Child Welfare Workforce, Prevent Mistreatment of LGBTQ Youth

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The National Association of Social Workers(NASW) supports legislation introduced by Sen. Tim Kaine (D-VA) today that would strengthen the nation’s child welfare system and help prevent mistreatment of youth who are LGBTQ.

Kaine’s Child Welfare Workforce Support Act would direct the Secretary of Health and Human Services to do a five-year pilot program to focus on the best ways to reduce barriers to recruitment, development, and retention of child welfare workers; better support the child welfare workforce; and provide ongoing professional development opportunity and support, including addressing secondary-trauma, to improve retention of child welfare workers.

The senator’s Protecting LGBTQ Youth Act would, among other things, direct the Secretary of Health and Human Services to conduct research to protect LGBTQ youth from child abuse and neglect and to improve the well-being of victims.

Take time to visit Sen. Kaine’s website to learn more about the bills.

NASW officials reacted to the legislation.

“Strengthening families and keeping our children safe and able to thrive should be one of our nation’s highest priorities,” said NASW CEO Angelo McClain, PhD, LICSW. “That is why NASW applauds Sen. Kaine for his legislation to bolster recruitment and retention of child welfare workers, including social workers. Child welfare agencies for decades have been plagued by high caseloads and staff shortages.

Now the opioid addiction crisis and economic uncertainty in parts of the United States are putting even more families and children at risk and caseloads are growing. Sen. Kaine’s legislation is desperately needed and NASW urges Congress to enact it.”

“The Virginia Chapter of the National Association of Social Workers (NASW) commends Sen. Kaine for introducing such an important bill that could help improve the quality of life for hundreds of at-risk children in Virginia and around the nation,” said NASW Virginia Chapter Executive Director Debra Riggs. “Like many states, Virginia social workers and other child welfare staff are struggling to serve high caseloads. Virginia also has one of the worst rates in the nation of children languishing in foster care. We are confident Sen. Kaine’s legislation to fund projects to improve hiring and retention of child welfare workers will ultimately benefit children in our state.”

For more information on NASW legislative activities visit our Advocacy website.

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Human Rights

A Call to Action for Social Workers! The Time is Now to ELEVATE

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As we recognize March as Social Work Month, let’s awaken that original passion in each other and build on our strengths and core social work values to make change and lead the way for others to do so as well.

My fellow social workers, the time is now to lead the way for our nation regarding human rights and human well-being. The shocking cruelty and violation of human rights that occur each day in our nation under the current administration not only violates our Code of Ethics, but is cruel, unjust, and the epitome of what we as social workers dedicate our lives to fight against—socialinjustice.

We cannot risk becoming desensitized to any injustice, despite hearing about a new, abhorrent policy, practice or incident, every day. Let’s channel our frustration into collective action because this is our domain. We are the experts of social welfare, and we are uniquely trained to recognize social injustice and empower individuals, families, organizations, and communities toward positive social change.

It’s what we do every day as social workers. Since we know how to do this, we should be leading the way. This social work month lets ELELVATE our dedication and translate it into collective action for social justice. I believe that in doing so, we honor of the many pioneer social workers who have blazed the trail for us and worked to give us many of the rights we now enjoy.

Every day I am in awe of our society and our government’s attitudes and policies toward the most vulnerable people in our society. Racism, anti-Semitism, sexism and homophobia seem to be increasing at alarming rates (or perhaps are just more acceptably overt now) and this is resulting in more violence, conflict, and division among families and communities.

To me, that constitutes an emergency. Children are being legally separated from their parents, put in cages, often abused or neglected and “lost” by our government. If that isn’t an emergency, I’m not sure what is. Banning PEOPLE from serving in the military, sending refugees back to their country of origin to face certain death, and women’s reproductive rights at risk are all emergencies to me.

What do you think? What constitutes a national emergency to you? Whatever you answer, the good news is that we know how to deal with crisis as social workers and are bound together by social workvalues. So, let’s do it. Someone has to, and why not us—this is our domain. Plus, we have a lot of professional strengths to build on.

For example:

• We know how to build on strengths.
• We know how to organize.
• We know how to educate.
• We know how to build bridges, not walls.
• We know how to empower individuals, families, organization, and communities.
• We understand human rights and human dignity.
• We know how to advocate on micro through macro levels.
• We know how to push through when we are tired because people’s lives depend on us.
• We understand human behavior more than most.
• We know how to critique social policy.
• We know how to conduct research and translate it into practice.
• We know how to problem solve and are used to complex problems.
• We value diversity and we know how to celebrate it.

As a social work educator, I have the privilege of working with budding social workers every day. Their passion for social justice is raw and strong. However, as some seasoned social workers know, that passion may not go away, but it may grow tired, and frustrated by red tape, high case-loads and lack of support.

My fellow social workers, I ask you to ask yourself: How do you want to use your unique innate gifts and your professional skills as a social worker to help our nation awaken to the humanity of others? We cannot let human suffering being the norm or be a line item on news that people shake their head to and go on about their day. Jane Addams would not approve.

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LGBTQ

Applying the Cass Identity Model to Social Work

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Individuals who identify as lesbian, gay, bisexual, transgender (LGBT+) or other gender and sexual minorities can have significant mental health issues – not just as a result of their sexuality or gender identity but also because of discrimination and isolation. These individuals may find themselves seeking case management, counselling, or other social work support services and it can be helpful to have a framework for understanding their coming out process.

Coming out is the process a lesbian, gay or bisexual (LGB+) individual follows in order to disclose their sexual orientation or gender identity to those around them. It can be an intensely personal and challenging process.

Cass Identity Model

The Cass Identity Model was created by Vivian Cass in 1979 in order to better understand the coming out process for LGB+ individuals. It consists of 6 stages or phases that a person will proceed through. The six stages are:

Identity Confusion

Identity confusion is the very first stage of the model. In this stage, an individual is confused by their sexual identity and begins to become aware that sexual identities are a concept. They are possibly in early puberty and noticing individuals expressing their sexuality.

At some point though, the individual will experience thoughts or feelings regarding an individual of the same-sex that will make them wonder if they are actually LGB+. This might lead to a denial that the individual is LGB (repressing these feelings.)

Identity Comparison

In the Identity Comparison phase, the individual will ask themselves more openly if they are homosexual. They will confront the idea that they might be alone in their LGB+ experiences compared to those around them and the resulting social alienation or need to keep their LGB+ identity hidden. This is especially challenging for people living in repressive societies or communities where LGB+ identities are not tolerated.

Identity Tolerance

Once the individual has reached Identity Tolerance, they have understood that they are firmly LGB. To those around them, they may be perceived one-dimensionally – as only homosexual. This can cause these individuals to seek out other LGB+ individuals and begin to build a support network.

Some individuals may continue to deny their identity and thus experience self-hatred, which may delay their coming out process and cause much distress.

Identity Acceptance

Identity Acceptance is exactly what it sounds like. The individual has accepted themselves as an LGB+ individual. They make begin to make the LGBT+ subculture a larger part of their life. This can lead to an insulation of one’s support network as a differentiation is made between those people who are openly supportive of the individual’s LGB+ identity and those who tolerate their sexuality as long as it is not displayed openly. Limiting the role these other individuals play in the LGB+ person’s life serves to reduce distress and alienation.

Identity Pride

The Identity Pride stage is the one most associated with LGBT Pride events. The person’s sexuality continues the pendulum swing from lack of awareness to tolerance to complete pride, overtaking the other aspects of their identity. The person may even dichotomize the world into an LGB area and a second, less important heterosexual category.

The understanding of heteronormativity may appear here as well, with the individual reminding others around them that the assumption they are heterosexual is a false one.

Identity Synthesis

Finally, in Identity Synthesis the individual has come to the realization that their LGB+ identity is merely one part of them and does not dominate their life. It is one part, like their career, hobbies, ethnicity and other aspects are simply other pieces of the puzzle that makes them up. At this stage, they fully accept themselves and experience little or no distress as a result of their LGB identity.

Applying the Model

A Social Worker may apply the Cass Identity Model by noting where in the six stages their client seems to be and reading the primary literature to better understand the conflicts that may occur at each stage. This can help ensure interventions are targeted to the unique distress the client is experiencing and continue to deepen the therapeutic relationship by demonstrating a strong understanding of the client’s inner-pain.

Conclusion

The Cass Identity Model is a six-stage model that demonstrates a lot of value in understanding the coming out process as it relates to LGB individuals.

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